Last updated: 26 September 2026
This Privacy Policy explains how Abbas Digital Agency, trading as RideGrowth (“we”, “us”), collects and uses personal information when you visit ridegrowth.com, buy a licence, or use the RideGrowth Booking plugin.
1. Who we are
Abbas Digital Agency (trading as RideGrowth)
Pakistan
Email: info@abbasdigitalagency.com
Phone / WhatsApp: +92 300 5935125
2. Information we collect
- Account and order details: your name, email address, company name, country and billing details you provide at checkout.
- Licence data: your licence key, plan, the website address(es) where the plugin is activated, plugin version and WordPress/PHP version, sent when the plugin checks its licence or looks for updates.
- Communications: messages you send us by email, WhatsApp, phone or our contact forms.
- Website usage: basic technical data such as IP address, browser type and pages visited, collected through server logs and cookies.
We do not receive or store your full card details.
3. Payments through Paddle
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle collects and processes your payment and billing information as an independent controller under its own Privacy Policy. Paddle shares with us the order details we need to deliver your licence (such as your name, email, country, product and amount).
4. How we use your information
- to deliver your licence, downloads and updates, and verify licences;
- to provide customer support and answer questions;
- to send service emails such as receipts and renewal reminders;
- to send occasional marketing emails, only if you opted in (you can unsubscribe at any time);
- to protect against fraud and misuse, and to meet legal and tax obligations.
Our legal bases are performance of our contract with you, our legitimate interests in running and securing our business, your consent (for marketing), and legal obligations.
5. Sharing
We do not sell your personal information. We share it only with service providers who help us run the business, such as Paddle (payments), our web host, and our email provider, under appropriate confidentiality terms, or where required by law.
6. Your customers’ data
The booking data your own customers enter through the plugin is stored on your website, not on our servers. You are the controller of that data and are responsible for your own privacy notice.
7. Cookies
Our website uses essential cookies to keep you logged in and to run checkout, and may use analytics cookies to understand site usage. You can control cookies in your browser settings.
8. International transfers
We are based in Pakistan and our providers may process data in other countries. Where required, we use appropriate safeguards for these transfers.
9. How long we keep data
We keep order and licence records for as long as your licence is active and afterwards for as long as needed for tax, accounting and legal purposes (normally up to 6 years). Support messages are kept for up to 2 years.
10. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, object to or restrict processing, and withdraw consent. To use these rights, contact us at info@abbasdigitalagency.com. You may also complain to your local data protection authority.
11. Security
We use reasonable technical and organisational measures, including HTTPS and access controls, to protect your information.
12. Children
Our Product is for businesses and is not directed at children under 16.
13. Changes
We may update this policy and will post the new version here with an updated date.
See also our Terms of Service and Refund Policy.